In one fell swoop, implementation of an erp system offers a company the chance to reengineer business processes, coordinate the systems of geographically dispersed locations, consolidate data, and empower users by giving them access to all the companys. New case studies are added frequently, please check back for updates. Lg as a case study of a successful enterprise resource planning system. However, many organisations are reluctant to adopt erp systems, due to lack of implementation experience and fear of a failed implementation. We at accounting assignments help provide case study.
The success rate of enterprise resource planning erp implementations is not high in view of the sums invested by organisations in these applications. All case studies are indexed alphabetically by erp software vendor for your convenience. An erp case study goes in depth on what exactly a company did to encourage implementation success while also measuring how particular aspects of the system affected roi. Panorama managed a sixmonth evaluation and selection process to identify the erp software that would best enable its future business growth objectives erp manufacturing.
Nikes erp implementation saga management case studies. Jun 05, 2018 enterprise resource planning erp solutions are great, but successful implementation requires careful thought, consideration, and engagement from all stakeholders. Jul 28, erp architecture, and egovernance in our ecm resource center filled with case studies on erp data enhances patient and more. Secondly, the paper focused on the most technical critical factors that ensure successful implementation of the erp project. Based on case study, this paper discusses the main phases of implementing erp with key strategies to be considered for each phase.
Brief summary and case study shifeng liu1 and mincong tang2 1. Enterprise resource planning implementation failure. Erp case study free download as powerpoint presentation. But nike claims it has never wavered from its singleinstance strategy, even when problems with the first piece of that strategy, the i2 system, hit the news on feb. Nike erp implementation help with step by step explanation 247 from our business experts. The implementation of enterprise resource planning erp systems has been known to be much more difficult than the development of a computer application supporting a single business function. In this article, the researcher presents a case study of an erp system implementation by a medium company in ethiopia. Therefore this assignment is a report to the executives on how you will address the issues on employee involvement, recognition and retention, and management. Please feel free to contact your coupa services team if you are interested in learning more about these or any of the hundred of other implementation we have completed. Alfian faculty of computer science, universitas indonesia email. It has often been indicated that a combination of inadequate preparedness and inappropriate project management have been responsible for the low. Figure 2 below explains the steps taken to accomplish the comparative case study. Enterprise resource planning implementation success and.
Jan 21, 2014 highlights from a case study of ciscos erp implementation by harvard business school 1998 what did cisco do that contributed to its success. How could organizational project management opm3 have helped to identify the problems with implementing the demand planning system. It details the circumstances that led to the scm software implementation. The case traces the history of supply chain and erp software implementation a t nike and presents the rationale behind their implementation. Minimizing customization was probably the most important element that contributed to the success and risk mitigation. Cio turned to the panorama team to facilitate a technologyindependent evaluation and selection of erp software and implementation vendors. Successful erp implementation case study pdf megazonespanish. This case study highlights the failure and subsequent success of erp implementation in nikes supply chain project. History and evolution bpr has become one of the most popular topics in organizational management, creating new ways of doing business tumay, 1995. Lessons learned from global erp implementation including. Nike has stayed with the i2 erp implementation for the seventh year deal, which is estimated to have reached actual cost of 400 millions.
Erp implementer with significant experience in erp implementation in midsize businesses. Case studies of successful enterprise resource planning. Implementation at india, erp system implementation 20 rm foods. Nike case study nike roots trace themselves back to the 1950s with university of oregon field coach bill bowerman. The case traces the history of supply chain and erp software implementation at nike and presents the rationale behind their implementation.
This case study has been designed to contribute to this learning and development process. Erp case study manufacturing industry erp manufacturing. A systemic analysis of erp implementation challenges and. The systems of erp are information system backbones and they reach within every business areas and supply chain to enhance its values. Erp is not just an automation of the organizations ii. The document summarizes the rollercoaster ride project of erp implementation at nike and emphasises on the dos and donts of erp implementation. Luckily, because erp is so prevalent, there are dozens of case studies containing positive results available for consumption. If you continue browsing the site, you agree to the use of cookies on this website. Since the approach used is a case study research approach, generalizations could not be made since results are applied to cases under investigation. From this case study an another big lesson can be gained that a company should get proper analysis of business and. This case study highlights the failure and subsequent success of erp implementation in nike s supply chain project.
Erp implementation erp implementation 1 of 7 name 1. The case study results were used to refine the erp implementation model. A case study of erp implementation for governmental agencies. Methodology diagram comparative case study since sap is the major vendor of erp systems.
Nike erp implementation nike shoe division grew and spread rapidly around the globe from its inception in 1972 through 1998. A case study of erp implementation for governmental agencies changtseh hsieh school of accountancy and information systems university of southern mississippi box 5178 hattiesburg, ms 39406 phone. The relevance of this research stems from the persistent failure rate of largescale enterprise resource planning erp implementations. Four erp implementation case studies you can learn from. It first tried to squeeze a complex erp implementation project into. Change management success factors in erp implementation 1 1. This case study was prepared following a series of detailed interviews with staff, the collection of supporting documents and follow up interviews to clarify specific issues arising from the analysis of case study materials. Enterprise resource planning erp is business process management software that allows a company to use a system of integrated applications to manage the business and automate back office functions related to services, technologies and human resources. The case gives a detailed account of the failure of supply and demand planning software implementation a t nike, a leading footwear and apparel company. Alfian faculty of computer science, universitas indonesia, kampus baru ui depok 16424 email. Enterprise resource planning erp software can be a critical component of business success. Introduction erp enterprise resource planning is business process management software of integrated applications to manage the business and automate many back office functions related to technology, services, supply chain and human resource.
Issues 1 to study the problems faced in inventory and supply chain management along with erp software implementation. A case study of a fullscope sap project 51 customisation i. Change management success factors in erp implementation. Cisco erp case study free download as powerpoint presentation. A successful erp implementation in an ethiopian company. A systemic analysis of enterprise resource planning erp implementation challenges and coping mechanisms. Lg successfulerp lg as a case study of a successful.
Their implementations lead to sequence of failures. Real costs of choosing the wrong software vendor forbes. Yet in 1999, nike realized that in order to keep up with the growing demands of their products, and specifically their air jordan line of basketball shoes, they would have to make changes in the way they forecasted and projected. The study of erp implementation is limited mostly to developed countries, but the need for erp implementation in developing countries is growing. Bowerman was always trying to find a competitive advantage for his track runners and had the idea of a lighter show. Each of these companies had unique barriers with their enterprise software system or operational challenges. Prior to the project, only the head office sites were on the core erp system, the remaining eight sites were operating on a range of legacy systems.
The implementation of enterprise business intelligence. This article discusses two examples for erp solution of different scenarios, scales and requirements. Nike, incorporated in 1968, is engaged in the design, development and worldwide marketing of footwear, apparel, equipment, and accessory products. But customizing and implementing these complex systems can be difficult and extremely expensive. But prepare to see your organization reengineered, your staff disrupted, and your productivity drop before the payoff is realized. View homework help erp implementation from mgmt 320 at embryriddle aeronautical university. This case study is generally can not be considered as a case study of the failure of erp software but is the case of hit and trial in which a well renowned company failed but again got succeeded in implementing the erp software. Nike she runs case study mfa awards 2012 best integrated media campaign duration. The year 2000 was a terrible one for nike, and all of their woes were tied to the failed rollout of the i2 erp software.
Four erp implementation case studies you can learn from 2nd august 2017 because of high degrees of complexity associated with largescale erp installations, over time the proportion of successful, versus failed outcomes tend to become fiftyfifty propositions from a business case perspective. A case study while it is true that successful implementation of an enterprise resource planning erp system is a task of herculean proportions, it is. This re search adopts a case study approach to examine how poor project management can imperil the implementation of an erp system. School of economics and management, beijing jiaotong university, beijing china 2. Cav aerospace operates from eleven sites around the world. Cisco erp case study enterprise resource planning cisco. Erp system implementation and business process change. Nowadays, many big foreign companies placing orders in. Some lessons learned from the case study will be summarized to the conclusion. At first glance, enterprise resource planning erp systems seem to be the silver bullet for every companys problems. Three erp failure case studies and what you can learn from them 5th september 2017 erp failures always make the headlines, with the number of disasters for any platform likely being in proportion to their market share. A model for the implementation of erp systems in midsize. Now assume that the executives at the software bottling plant have decided to redo the erp implementation and have asked for your advice on how to make sure this time it is successful.
If your organization is to reap the benefits of erp, it must first develop a plan for success. Cadbury posted on january 17, 2017 by elizabeth quirk in featured, presentations you can read as many white papers and research papers as you want, but sometimes the best way to really get a grasp on how an erp system can best be implemented, is to look at a reallife case study. Many leading organizations have conducted bpr in order to improve productivity. This case study highlights the failure and subsequent success of erp implementation in nike. Introduction to the topic enterprise resource planning system erp is a companywide information and management system, which integrates the implementing organizations business processes, business information. The erp implementation is a strategic decision for an enterprise which means it cannot be evaluated on the basis of ratios collected a year after a productive start of the system. Scribd is the worlds largest social reading and publishing site. Nike s erp implementation saga supply chain management problems at nike in february 2001, nike, the athletic shoe and clothing giant had warned that its.
With strong determination nike was able to emerge successful with sap implementation as a part of nike supply chain project. Abstract while it is true that successful implementation of an enterprise resource planning erp system is a task of herculean proportions, it is not impossible. The case gives a detailed account of the failure of supply and demand planning software implementation at nike, a leading footwear and apparel company. Successful erp implementation case study scrum inc. Lg as a case study of a successful enterprise resource planning system by shobhit seth november 11, 2014 share tweet erp solutions are great, but successful implementation requires careful thought, consideration and engagement from all stakeholders.
I2 is keen not to repeat past mistakes of poor integration, inadequate training, unstable software and spotty testing christopher koch, 2004. Erp is used by a company to store and manage data from all stages of the business including. A case study of erp implementation for optoelectronics industry international journal of the computer, the internet and management vol. Department of decision sciences and managerial economics, faculty of business administration, the chinese university of hong kong, hong kong, china. Erp case studies can be used as a basis of learning the best practices for successful implementation of erp software. Thirdly, a study of the degree to which ppus technical staff uses software engineering practices during the development process. The case of a large, decentralised, public organisation in south africa. A case study of erp implementation for optoelectronics industry. This case study highlights the failure and subsequent success of erp implementation in nike s supply. Three erp failure case studies and what you can learn from.
Success stories erp case studies gradient consulting. The purpose of this paper is to present a case study. This case study examines how schlumberger partnered with scrum inc. Having learned the lessons from the failure of its first erp implementation, the company in this case reengineered its. Erp software case study library manufacturing case studies. The final model makes a theoretical contribution as it links erp implementation stages and erp factors for the first time in the context of midsize businesses. Nike, incorporated in 1968, is engaged in the design, development and.